Shipping policy

Shipping Policy

At Tathal Clothing, every order is handled with care to ensure it reaches you safely and on time.

1. Order Processing
• All orders are processed within 2–5 business days
• Orders are not processed on Sundays or public holidays
• During festive seasons or sales, processing time may be slightly extended

2. Shipping Within India 🇮🇳
• Delivery timeline: 5–10 business days depending on location
• Shipping charges (if applicable) will be calculated at checkout
• Free shipping may be offered on select orders or promotions

3. Customised Orders Shipping 🌍
• Delivery timeline: 20-25 business days depending on destination
• Shipping charges vary based on location and will be shown at checkout

4. Order Tracking
• Once your order is shipped, tracking details will be shared via email or WhatsApp
• Customers can track their order in real-time through the courier partner

5. Delivery Delays
While we aim for timely delivery, delays may occur due to:
• Courier or logistics issues
• Weather conditions or unforeseen circumstances
• Remote or non-serviceable locations

Tathal Clothing is not liable for delays once the order has been dispatched, but we will always assist in tracking and support.

6. Address & Delivery Issues
• Please ensure that the shipping address and contact details are accurate
• Tathal Clothing will not be responsible for failed deliveries due to incorrect information
• Re-shipping charges may apply in such cases

7. Damaged Packages
If the package appears damaged at the time of delivery:
• Please record an unboxing video
• Contact us within 48 hours with proper proof